Refund policy

Exchanges:

 Inochhi provides a secure and straightforward procedure for exchanging any product; all you need to do is log in to your account and click on the orders option. Once you click on orders, you will be taken to a page where all orders are listed. The orders which are already delivered will have an Exchange option. Just select the order which you want to make an exchange for.

After selecting the order, choose the product which you want to get in exchange. Usually, Inochhi takes 7-15 working days to exchange any product.

Please be informed that there are certain products which cannot be changed under our policy.

 

Returns:

The primary aim of Inochhi is customer satisfaction. Hence we ensure that every product matches the high-quality standards.

However, If by any chance the product purchased from Inochhi reflects some kind of fault or seems different from what it is shown on the website then along with our apologies we will refund you the order amount as soon as possible.

To request a return, you can contact our customer care department which shall assist you further in the return process.

Please be enlightened that we, at Inochhi don't accept any return request, except when the product sent possess some significant fault or defect.