SERAFINA EMBELLISHED FLATS

To initiate a return, please email us at hello@inochhi.com or contact us via WhatsApp at +919920783706 Kindly share your order number, the item you wish to return, and supporting photographs, if applicable.

Our team will review your request and get back to you within 2–3 business days with the next steps.

Once your return is approved, we will share the pickup details or shipping instructions. Please ensure that the item is securely packed in its original packaging.

Once the returned item reaches us and successfully passes our quality checks, your store credit or replacement will be processed within 7 working days.

Where We Ship

We currently ship across India and internationally. International shipping is available at an additional courier charge, which will depend on the destination and shipment details.

For in-stock products, please allow 5–7 business days for order processing before dispatch.

If you require your order urgently, please email us at hello@inochhi.com. We will do our best to prioritise your order and arrange dispatch within 2–4 business days, wherever possible.

Once your order has been dispatched, tracking details will be shared via email or WhatsApp so you can track your shipment.

At INOCHHI, we believe your footwear should be as unique as you are. We offer customizations across colours, heel heights, styles, and other design details to help you create a pair that perfectly suits your preferences.

Whether you have a specific colour in mind, prefer a different heel, or wish to personalise a style, we’d love to bring your vision to life.

For customization enquiries, please write to us at hello@inochhi.com, and our team will be happy to assist you.

Please note that customized and made-to-order products may require additional production time. Our team will confirm the feasibility and estimated delivery timeline before proceeding with your order.

You’ll receive tracking details as soon as your order is shipped. At INOCHHI, we take great care to pack and dispatch every pair securely. However, we are not responsible for delays, damage, or loss that may occur during transit. We’re always happy to assist you in coordinating with our delivery partners should any issues arise.

Offline Orders

We love welcoming our customers to the INOCHHI studio! If you choose to shop and collect your order in person.

INOCHHI – Weave Niche LLP
203/204, Wadala Udyog Bhavan,
Naigaum Cross Road,
Wadala, Mumbai – 400031, Maharashtra.

At INOCHHI, we believe in making every pair special. We offer customisation across colours, heels, styles, and more, allowing you to create a pair that reflects your personal style.
For questions about in-store availability, customisation, or bulk orders, please contact us via WhatsApp at +919920783706 (Deepali) or email us at hello@inochhi.com